thinking
essays on ai strategy, governance, and design in complex environments.
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the eu ai act's obligations for high-risk systems took effect on 2 august 2026. for anyone putting ai inside a medical device, that moves the governance work from the end of the project to the start of it.
a thing we like about summer in enterprise product land.
recently derek thompson coined a word for what’s happening to american politics.
why every retool app you've used was exhausting, and who's really paying for it.
notion gets adopted. that's not the failure. the failure is what happens after everyone logs in.
something shifted in 2026 that’s going to be more consequential than most people realize.
“good design and craft is not a skill you can give your ai.
the last two posts were about crms. this one isn't. the rollout failure is the same.
walk into most enterprise product orgs on any tuesday and you’ll see the same thing.
in june of 2025 a small team at the mit media lab did something unusually unfashionable.
attio and hubspot are both crms. the teams that adopt either one successfully look the same.
starting something this week.
hubspot works swimmingly for the org it was built for. the failure is buying a platform of that weight for a team that isn't that shape.
productboard’s hubert palan keeps making a point that’s been rattling around in our heads: agents ship faster than ever, and what most products are short of is someone deciding the right thing to ship.
bloated software is real. so is the org that buys it because a keynote impressed a vp.
every SaaS hits the same fork when growth pressure meets complexity. most companies pick the wrong side.
there’s a piece of creativity research every product team in 2026 should know.
merriam-webster named “slop” its 2025 word of the year.
here’s a scenario we’ve seen more than once.